Cancellation policy

Last updated: 20 AUG 2026

Automatic Refill Subscriptions

Choosing a subscription authorizes recurring charges and repeat deliveries. The subscription continues until you cancel.

Billing Frequency and Amount

You will be billed at the interval and amount disclosed for the subscription you select at checkout, together with any applicable taxes and shipping charges. Your order confirmation and subscription account show your plan details. Different plans may have different intervals.

Cancellation Deadline

To prevent your next renewal charge, cancel at least 24 hours before your next scheduled billing date. You may submit a cancellation at any time. Cancellation stops subsequent renewals and takes effect at the end of the current billing period.

How to Cancel

• Log in to your customer portal to manage or cancel your subscription.
• Or email contact@noxtee.com with your full name and order number.

If you cannot access your subscription in the portal, use the email option. An email cancellation request is treated as received when it reaches our inbox, not when an agent replies.

Existing Charges

A cancellation does not automatically reverse a payment or cancel a shipment already in progress. If your request arrives less than 24 hours before billing, the next charge may already be in progress; contact us to check its status. We will stop later renewals. Refund requests are assessed separately under the Refund Policy.

Managing Your Plan

You can use your portal or contact support to request changes to your subscription or billing information.