Shipping policy

Last updated: 20 AUG 2026

Order Processing

Orders are normally processed within 1–3 business days after payment confirmation. During promotions, holidays or other busy periods, processing may take up to 5 business days. Processing takes place Monday through Friday, excluding US holidays.

Estimated Delivery

Standard shipping to the United States is estimated to take 5–8 working days after shipment. Processing time is separate from transit time. Delivery varies by destination and shipping method; estimates are not guaranteed. Weather, carrier disruption, customs checks and seasonal demand may affect arrival dates.

Shipment Notifications and Tracking

We email your tracking information when your order ships. Allow 24–48 hours for the carrier's tracking information to update.

Delays

We are not responsible for delays caused by carriers, customs, incorrect address information or events outside our reasonable control, subject to applicable law. If you need help with a shipment, email contact@noxtee.com.

Subscription Shipments

Subscription orders follow the same processing and delivery estimates as one-time orders. Manage, pause or cancel your plan through your customer portal, or email support. Cancellation deadlines are explained in our Cancellation Policy.

Address Accuracy

Check your delivery address before submitting an order. Orders returned because of incorrect address details may require additional processing and shipping charges.

Contact

For shipping questions, email contact@noxtee.com.